Last Updated: April 2022
UNISTOW GLOBAL LTD (Registered in England & Wales No. 10737177) (“We”, “we” or “us”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Unistow Global Ltd (Registered in England & Wales No. 10737177) (“We”, “we” or “us”). Our principal office is at Unit 47, First Avenue, Zone 2, Deeside Industrial Park, Deeside, CH5 2NU, Wales.
In this privacy policy, the following definitions are used:
Data: collectively all information that you submit to Us via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR: the UK General Data Protection Regulation;
UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you: any third party that accesses the Website and is not either (i) employed by Us and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Us and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, www.onyxfurniture.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
This privacy policy applies only to the actions of Us and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Us is the “data controller”. This means that Us determines the purposes for which, and the manner in which, your Data is processed.
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Unit 47, First Avenue, Zone 2, Deeside Industrial Park, Deeside, CH5 2NU, Wales.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £20 to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to: Unistow Global Ltd, Unit 47, First Avenue, Zone 2, Deeside Industrial Park, Deeside, CH5 2NU, Wales.
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
We reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact us by email at sales@onyxfurniture.co.uk
This policy sets out information about our use of Cookies on our website.
“We” or “us” means UNISTOW GLOBAL LTD (Registered in England & Wales No. 10737177). Our principal office is at Unit 47, First Avenue, Zone 2, Deeside Industrial Park, Deeside, CH5 2NU, Wales.
“Website” means www.onyxfurniture.co.uk
If you wish to contact us, please email sales@onyxfurniture.co.uk
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.
When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.
Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.
Cookies can be “First Party”, i.e. set by us, or “Third Party”, i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.
You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.
Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if the necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:
Webboxcms
Purpose: This cookie keeps track of a user’s session using a unique identifier for essential functionality. This includes the ability to login and submit a booking through the checkout.
Controller: Our cookie
Further information: This is a persistent cookie and expires 30 days after the user’s most recent visit.
Remember_Me_Front
Purpose: This cookie keeps track of whether you would like your login details remembered when logging in.
Controller: Our cookie
Further information: This is a persistent cookie and expires 7 days after the user’s most recent visit.
Favourites
Purpose: This cookie allows you to favourite properties you like without the need to login.
Controller: Our cookie
Further information: This cookie expires after 30 days.
We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.
We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.
We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We would like to use the following optional advanced functionality, analytics and performance cookies:
_ga
Purpose: This cookie is associated with Google Analytics and helps us track the performance of our website.
Controller: Third party cookie.
Further information: This cookie expires after 2 years. For more information visit: https://policies.google.com/technologies/ads
_gcl_au
Purpose: This cookie is associated with Google Adsense and helps us experiment with advertisement efficiency across websites.
Controller: Third party cookie.
Further information: This is a persistent cookie and the expiry time varies. For more information visit: https://policies.google.com/technologies/ads
_gid
Purpose: This cookie is associated with Google Universal Analytics and helps us track the performance of our website.
Controller: Third party cookie.
Further information: This cookie expires after 24 hours. For more information visit: https://policies.google.com/technologies/ads
_hjid
Purpose: This cookie is associated with Hotjar and helps us improve our website experience.
Controller: Third party cookie
Further information: This cookie expires after 1 year. For more information visit: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
liveagent_oref
Purpose: This cookie is associated with Live Agent and helps us implement the live chat service on our website.
Controller:Third party cookie
Further information: This cookie expires after 10 years. For more information visit: https://support.liveagent.com/709382-Cookies-used-by-LiveAgent
liveagent_ptid
Purpose: This cookie is associated with Live Agent and helps us implement the live chat service on our website.
Controller: Third party cookie.
Further information:
This cookie expires after 10 years. For more information visit: https://support.liveagent.com/709382-Cookies-used-by-LiveAgent
liveagent_sid
Purpose: This cookie is associated with Live Agent and helps us implement the live chat service on our website.
Controller: Third party cookie.
Further information:
This cookie expires when the browser session ends. For more information visit: https://support.liveagent.com/709382-Cookies-used-by-LiveAgent
liveagent_vc
Purpose: This cookie is associated with Live Agent and helps us implement the live chat service on our website.
Controller: Third party cookie.
Further information: This cookie expires after 10 years. For more information visit: https://support.liveagent.com/709382-Cookies-used-by-LiveAgent
__stripe_mid, _utma, _utmz, _utmc, _ga and _fbp
Purpose: These cookies are associated with Font Awesome and help us load icons.
Controller: Third party cookie.
Further information:
The duration of these cookies vary. For more information visit: https://fontawesome.com/privacy
We and third parties want to display adverts that we think are relevant to you. In order to do so we need your consent to use advertising cookies. Even if you do not accept our advertising cookies, where you have accepted advertising cookies on another website, they may remain active on our website.
We use the following advertising cookies:
__gads
Purpose: This cookie is associated with the DoubleClick for Publishers from Google and helps with the targeting of our adverts.
Controller: Third party cookie.
Further information: The duration of this cookie varies. Please visit: https://policies.google.com/technologies/ads for more information.
_fbp
Purpose: This cookie is associated with Facebook and helps us provide relevant advertising across the platform.
Controller: Third party cookie.
Further information: This cookie expires after 3 months.
We use social media cookies to allow you to share our website (or parts of it) on social media.
These cookies are likely to be analytical/performance cookies or targeting cookies. Please note that our social media partners may also use cookies over which we have no control and if you have consented to the use of those cookies elsewhere, as they are on your device without your consent, those cookies will be active. We cannot prevent this. To control the use of these cookies, you will need to contact the controller of that cookie.
We use the following social media platforms:
Twid, Remember_checked_on, Csrf_same_site, Csrf_same_site_set, Ads_prefs, _twitter_sess, _ga, Kdt, Auth_token, Guest_id, Personilization_id, Dnt and External_referer
Purpose: These cookies are associated with Twitter and enable you to share our pages and content on the social network.
Controller: Third party cookie.
Further information: All cookies are persistent and the expiry times vary. For more information visit: https://help.twitter.com/en/rules-and-policies/twitter-cookies
47 First Avenue, Zone 2, Deeside Industrial Park, Deeside, CH5 2NU Tel: 0151 336 5556
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